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A single illuminated office chair pulled to a desk with a glowing monitor at the center of a wider, dimmer empty open-plan office; warm pendant light overhead - the one named seat at the…

AI governance

Who is accountable for AI output? The person who ran the agent.

Every AI failure I have investigated had a human who pushed the button. Automation is a delivery mechanism, not a transfer of responsibility.

By Sergii 04 Jun 2026
A printed AI-use policy document with paragraph text and three signature lines, two signed and one blank, beside a closed laptop and a pen

AI Security

The AI Security Policy you ship before any AI tool

Most AI rollouts ship the tool before the policy. By Q3 the org has the habits the policy was meant to prevent. Ship policy first - in days, not quarters.

By Sergii 02 Jun 2026
Five paper artifacts from AI delivery roles: a PR Intent card, Test Plan booklet, Meeting Summary with a "Still Open" note, Stakeholder Assumptions notepad, and ADR-007 record.

Role Playbooks

Role-Based AI Playbooks for Delivery Teams

Dev, QA, PM, BA, SA - five delivery roles, five different ways AI breaks them. Generic training fits none. The fix is a per-role playbook with four components, the last of which is the part a manager can inspect in five minutes.

By Sergii 01 Jun 2026
Two documents side by side: a clean 'Dashboard reading' report with green percentages and a chart, versus an annotated 'Artifact reading' PR printout with spec tabs and a test plan, with a

AI Adoption

The 4-Level AI Adoption Evaluation Model: How to Tell What Your Delivery Team Has Actually Changed

The 4-Level AI Adoption Evaluation Model: How to Tell What Your Delivery Team Has Actually Changed

By Sergii 31 May 2026
A binder-clipped column of identical product-spec cards beside a fanned stack of five labeled operating-model documents: role definition, decision-rights matrix, workflow, dashboard, and

AI operating model

The AI Operating Model: what actually changes when a tech company transforms

Most AI transformation programs are AI procurement programs in disguise. Tools change in days. The operating-model layer - roles, decision rights, workflows, metrics, governance - changes in quarters and rarely gets touched.

By Sergii 29 May 2026
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Shift Harness

A practical field guide for turning AI adoption into measurable changes in how teams work.

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